FREQUENTLY ASKED QUESTIONS
Is HarleyDavidsonBoots.com safe to shop with?
What forms of payment do you accept?
When will my credit card be charged?
I want to return my purchase, what do I do?
When placing an order, I get an error. What went wrong?
Do you ship to addresses outside the United States?
How do I know what boot size to order?
Q: IS HARLEYDAVIDSONBOOTS.COM SAFE TO SHOP WITH?
A: Shopping at HarleyDavidsonBoots.com is safe. The HarleyDavidsonBoots.com Safe Shopping Guarantee backs every credit card purchase you make at HarleyDavidsonBoots.com, and our site is protected by SSL encryption technology. You can see this by looking at the beginning of our web address; it starts with "https," denoting that you have a secure connection.
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: We currently accept Visa, MasterCard, American Express, Discover, and Paypal
Q: WHEN WILL MY CREDIT CARD WE CHARGED?
A: You card will be charged immediately upon order completion to ensure holding status of your boots.
Q: I WANT TO RETURN MY PURCHASE, WHAT DO I DO?
A: To return items, please review our Return Policy.
Q: WHEN PLACING AN ORDER, I GET AN ERROR. WHAT WENT WRONG?
A: Please double check your card number, name, expiration date, and security code. Also, please be aware that we currently accept Visa, MasterCard, American Express, Discover for credit card payment.
Q: DO YOU SHIP TO ADDRESSES OUTSIDE THE UNITED STATES?
A: We currently ship only within the United States. Free shipping is limited to the 48 contingent states.
Q: HOW DO I KNOW WHAT BOOT SIZE TO ORDER?
A: If you are unsure of your boot size, you refer to the boot fit guide, which is located under the "Size + Fit" tab on each product page. Because the foot is three-dimensional, any two-dimensional measuring tool, such as a ruler or Brannock Device®, can only approximate your true shoe size. Please also keep in mind that manufacturers use different lasts to construct their shoes, and sizing may vary accordingly.